Discussion:
JAWS privacy
Emily Ogle
2018-05-14 14:32:02 UTC
Permalink
Hello everyone,

I work in Healthcare IT and we've had some questions around how to protect patient privacy when someone is using JAWS. What are some strategies you've all used? Would headphones be as simple as it needs to be? Additionally, what are some ways we can protect patient information when using Speech recognition software, such as Dragon?

Appreciate any insights this group has!

Emily Ogle
Cerner Corporation
***@cerner.com
Michael Gower
2018-05-15 13:14:43 UTC
Permalink
I'm assuming you are strictly addressing the issue of audio being heard by
others. In most situations, a headset is all you need for JAWS users.
(Since a refreshable Braille arguably decreases privacy less than inform
being displayed on a screen, I think it can be ignored in this question.)
Speech recognition is unlikely to be addressed by anything less than
someone having a semi-private environment for entering sensitive personal
information (SPI). Whether speech recognition decreases privacy is going
to depend on the environment. In example, a patient medical history that
involves some SPI such as a patient's DOB and health number is typically
taken in a public space in emergency rooms. The reception/admission area
may be somewhat removed from seating areas in an attempt to offer some
privacy. But realistically, until a patient is put into a private room,
privacy in a hospital environment is not really afforded with the curtains
that partition emergency beds and shared rooms.

Michael Gower
IBM Accessibility
Research

1803 Douglas Street, Victoria, BC V8T 5C3
***@ca.ibm.com
cellular: (250) 661-0098 * fax: (250) 220-8034



From: Emily Ogle <***@yahoo.com>
To: WAI Interest Group <w3c-wai-***@w3.org>
Date: 2018-05-14 07:46 AM
Subject: JAWS privacy



Hello everyone,

I work in Healthcare IT and we've had some questions around how to protect
patient privacy when someone is using JAWS. What are some strategies
you've all used? Would headphones be as simple as it needs to be?
Additionally, what are some ways we can protect patient information when
using Speech recognition software, such as Dragon?

Appreciate any insights this group has!

Emily Ogle
Cerner Corporation
***@cerner.com
Jim Allan
2018-05-22 20:59:41 UTC
Permalink
Hi,
Michael nailed the screen reader part.
for speech input some type of "steno mask" - a hand-held microphone built
into a padded, sound-proof enclosure that fits over the speaker's mouth or
nose and mouth. (wikipedia)
would be necessary. They block outside noise, and hide what the user is
saying.

Jim
Post by Michael Gower
I'm assuming you are strictly addressing the issue of audio being heard by
others. In most situations, a headset is all you need for JAWS users.
(Since a refreshable Braille arguably decreases privacy less than inform
being displayed on a screen, I think it can be ignored in this question.)
Speech recognition is unlikely to be addressed by anything less than
someone having a semi-private environment for entering sensitive personal
information (SPI). Whether speech recognition *decreases* privacy is
going to depend on the environment. In example, a patient medical history
that involves some SPI such as a patient's DOB and health number is
typically taken in a public space in emergency rooms. The
reception/admission area may be somewhat removed from seating areas in an
attempt to offer some privacy. But realistically, until a patient is put
into a private room, privacy in a hospital environment is not really
afforded with the curtains that partition emergency beds and shared rooms.
Michael Gower
IBM Accessibility
Research
1803 Douglas Street, Victoria, BC V8T 5C3
cellular: (250) 661-0098 * fax: (250) 220-8034
Date: 2018-05-14 07:46 AM
Subject: JAWS privacy
------------------------------
Hello everyone,
I work in Healthcare IT and we've had some questions around how to protect
patient privacy when someone is using JAWS. What are some strategies you've
all used? Would headphones be as simple as it needs to be? Additionally,
what are some ways we can protect patient information when using Speech
recognition software, such as Dragon?
Appreciate any insights this group has!
Emily Ogle
Cerner Corporation
--
Jim Allan, Accessibility Coordinator
Texas School for the Blind and Visually Impaired
1100 W. 45th St., Austin, Texas 78756
voice 512.206.9315 fax: 512.206.9452 http://www.tsbvi.edu/
"We shape our tools and thereafter our tools shape us." McLuhan, 1964
Emily Ogle
2018-05-22 21:17:00 UTC
Permalink
Thank you all.
Just curious if anyone has numbers on the steno mask. Do people use it as intended? Seems a steno mask would be cheaper than Dragon Medical (yikes).

On Tuesday, May 22, 2018, 4:00:00 PM CDT, Jim Allan <***@tsbvi.edu> wrote:

Hi,Michael nailed the screen reader part. for speech input some type of "steno mask" -  a hand-held microphone built into a padded, sound-proof enclosure that fits over the speaker's mouth or nose and mouth. (wikipedia)would be necessary. They block outside noise, and hide what the user is saying.
Jim

On Tue, May 15, 2018 at 8:28 AM Michael Gower <***@ca.ibm.com> wrote:

I'm assuming youare strictly addressing the issue of audio being heard by others. In mostsituations, a headset is all you need for JAWS users. (Since a refreshableBraille arguably decreases privacy less than inform being displayed ona screen, I think it can be ignored in this question.)
Speech recognitionis unlikely to be addressed by anything less than someone having a semi-privateenvironment for entering sensitive personal information (SPI). Whetherspeech recognition decreases privacy is going to depend on the environment.In example, a patient medical history that involves some SPI such as apatient's DOB and health number is typically taken in a public space inemergency rooms. The reception/admission area may be somewhat removed fromseating areas in an attempt to offer some privacy. But realistically, untila patient is put into a private room, privacy in a hospital environmentis not really afforded with the curtains that partition emergency bedsand shared rooms.

Michael Gower
IBM Accessibility
Research

1803 Douglas Street, Victoria, BC  V8T 5C3
***@ca.ibm.com
cellular: (250) 661-0098 *  fax: (250) 220-8034



From:       EmilyOgle <***@yahoo.com>
To:       WAIInterest Group <w3c-wai-***@w3.org>
Date:       2018-05-1407:46 AM
Subject:       JAWSprivacy



Hello everyone,

I work in HealthcareIT and we've had some questions around how to protect patient privacy whensomeone is using JAWS. What are some strategies you've all used? Wouldheadphones be as simple as it needs to be? Additionally, what are someways we can protect patient information when using Speech recognition software,such as Dragon?

Appreciate any insightsthis group has!

Emily Ogle
Cerner Corporation
***@cerner.com
--
Jim Allan, Accessibility Coordinator
Texas School for the Blind and Visually Impaired
1100 W. 45th St., Austin, Texas 78756
voice 512.206.9315    fax: 512.206.9452 http://www.tsbvi.edu/
"We shape our tools and thereafter our tools shape us." McLuhan, 1964
Jim Allan
2018-05-22 21:25:11 UTC
Permalink
Emily,
you use them (Dragon and Steno Mask) together.
https://talktech.com/stenomask-steno-sr/ about $220-290 depending on
features.
or
http://www.martelelectronics.com/stenomask-mini-microphones-for-court-reporters/
less than $200
Post by Emily Ogle
Thank you all.
Just curious if anyone has numbers on the steno mask. Do people use it as
intended? Seems a steno mask would be cheaper than Dragon Medical (yikes).
Hi,
Michael nailed the screen reader part.
for speech input some type of "steno mask" - a hand-held microphone
built into a padded, sound-proof enclosure that fits over the speaker's
mouth or nose and mouth. (wikipedia)
would be necessary. They block outside noise, and hide what the user is
saying.
Jim
I'm assuming you are strictly addressing the issue of audio being heard by
others. In most situations, a headset is all you need for JAWS users.
(Since a refreshable Braille arguably decreases privacy less than inform
being displayed on a screen, I think it can be ignored in this question.)
Speech recognition is unlikely to be addressed by anything less than
someone having a semi-private environment for entering sensitive personal
information (SPI). Whether speech recognition *decreases* privacy is
going to depend on the environment. In example, a patient medical history
that involves some SPI such as a patient's DOB and health number is
typically taken in a public space in emergency rooms. The
reception/admission area may be somewhat removed from seating areas in an
attempt to offer some privacy. But realistically, until a patient is put
into a private room, privacy in a hospital environment is not really
afforded with the curtains that partition emergency beds and shared rooms.
Michael Gower
IBM Accessibility
Research
1803 Douglas Street, Victoria, BC V8T 5C3
cellular: (250) 661-0098 * fax: (250) 220-8034
Date: 2018-05-14 07:46 AM
Subject: JAWS privacy
------------------------------
Hello everyone,
I work in Healthcare IT and we've had some questions around how to protect
patient privacy when someone is using JAWS. What are some strategies you've
all used? Would headphones be as simple as it needs to be? Additionally,
what are some ways we can protect patient information when using Speech
recognition software, such as Dragon?
Appreciate any insights this group has!
Emily Ogle
Cerner Corporation
--
Jim Allan, Accessibility Coordinator
Texas School for the Blind and Visually Impaired
1100 W. 45th St., Austin, Texas 78756
voice 512.206.9315 fax: 512.206.9452 http://www.tsbvi.edu/
"We shape our tools and thereafter our tools shape us." McLuhan, 1964
--
Jim Allan, Accessibility Coordinator
Texas School for the Blind and Visually Impaired
1100 W. 45th St., Austin, Texas 78756
voice 512.206.9315 fax: 512.206.9452 http://www.tsbvi.edu/
"We shape our tools and thereafter our tools shape us." McLuhan, 1964
a***@smart.net
2018-05-22 21:50:39 UTC
Permalink
my friends just leave the monitor turned off

Bob
Date: Tue, 22 May 2018 21:17:00 +0000 (UTC)
Subject: Re: JAWS privacy
Resent-Date: Tue, 22 May 2018 21:17:28 +0000
Thank you all.
Just curious if anyone has numbers on the steno mask. Do people use it as intended? Seems a steno mask would be cheaper than Dragon Medical (yikes).
Hi,Michael nailed the screen reader part. for speech input some type of "steno mask" -  a hand-held microphone built into a padded, sound-proof enclosure that fits over the speaker's mouth or nose and mouth. (wikipedia)would be necessary. They block outside noise, and hide what the user is saying.
Jim
I'm assuming youare strictly addressing the issue of audio being heard by others. In mostsituations, a headset is all you need for JAWS users. (Since a refreshableBraille arguably decreases privacy less than inform being displayed ona screen, I think it can be ignored in this question.)
Speech recognitionis unlikely to be addressed by anything less than someone having a semi-privateenvironment for entering sensitive personal information (SPI). Whetherspeech recognition decreases privacy is going to depend on the environment.In example, a patient medical history that involves some SPI such as apatient's DOB and health number is typically taken in a public space inemergency rooms. The reception/admission area may be somewhat removed fromseating areas in an attempt to offer some privacy. But realistically, untila patient is put into a private room, privacy in a hospital environmentis not really afforded with the curtains that partition emergency bedsand shared rooms.
Michael Gower
IBM Accessibility
Research
1803 Douglas Street, Victoria, BC  V8T 5C3
cellular: (250) 661-0098 *  fax: (250) 220-8034
Date:       2018-05-1407:46 AM
Subject:       JAWSprivacy
Hello everyone,
I work in HealthcareIT and we've had some questions around how to protect patient privacy whensomeone is using JAWS. What are some strategies you've all used? Wouldheadphones be as simple as it needs to be? Additionally, what are someways we can protect patient information when using Speech recognition software,such as Dragon?
Appreciate any insightsthis group has!
Emily Ogle
Cerner Corporation
--
Jim Allan, Accessibility Coordinator
Texas School for the Blind and Visually Impaired
1100 W. 45th St., Austin, Texas 78756
voice 512.206.9315    fax: 512.206.9452 http://www.tsbvi.edu/
"We shape our tools and thereafter our tools shape us." McLuhan, 1964
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